Enabling Logging for Escalations

Time drives escalations, and log files let you check whether escalation actions
run according to schedule.
To enable logging on the escalation cron task, notification messages, and
action messages, you must modify the logging.properties file. Default location:
applications\Maximo\properties
where is the folder where you installed Maximo.
1 Append these examples to your local file:
# Enable crontask for ESCALATION
log4j.logger.Maximo.crontask.ESCALATION=DEBUG, A2
# Enable the following for Notification messages on logger
log4j.logger.Maximo.service.SYSTEM.COMMTEMPLATE=INFO, A2
# Enable the following for Action messages on logger
log4j.logger.Maximo.service.SYSTEM.ACTION=INFO, A2
2 Save the modifications.
Enabling Logging for Escalations
Escalations 12-13
3 Rebuild the EAR file and restart the application server.